SolarZent

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FAQs

Frequently Asked Questions

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How long is the free trial?

14 days, full access to every feature, no credit card required to start. You can upgrade to a paid plan anytime during or after the trial.

Does SolarZent handle GST automatically?

Yes — every proposal and invoice calculates CGST/SGST or IGST automatically based on your buyer’s state, at the standard 18% solar GST rate.

Can I bring my existing leads and customers over?

Yes, you can bulk-import leads from a CSV file when you get started, so you’re not starting from zero.

What happens if I need more team members than my plan allows?

You can upgrade to a higher plan anytime from Settings — your data and history carry over with no interruption.

Is there a contract or can I cancel anytime?

No lock-in contracts. Plans are billed monthly or yearly and you can cancel whenever you like.

Does SolarZent help with project and installation tracking?

Yes, SolarZent allows you to track project progress, installation status, team activities, and timelines in real time.

Can I manage customer service and AMC operations?

Yes, the CRM helps you manage customer support, warranty records, AMC schedules, and after-sales service efficiently.

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